Colonoscopes carry the longest insertion tubes in the GI fleet and are looped and torqued through every procedure. That handling shows up as insertion tube wear, lost angulation and bending section damage.
We evaluate the whole scope, not just the symptom that took it out of service, and send you the findings with a written estimate before any work begins.
Common problems we evaluate
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Insertion tube wear and kinks
Buckling, crush marks and damage to the outer covering along the length of the tube.
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Angulation loss
Reduced up/down or left/right deflection and free play in the control knobs.
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Bending section damage
Cuts and pinholes in the bending rubber, a common source of failed leak tests.
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Channel damage
Suction and biopsy channel damage or blockage, and air/water or water jet faults.
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Image problems
Lines, color faults, no image, or fogging that can signal fluid invasion.
Because colonoscopes see high procedure volumes, problems found early are usually simpler to correct. A leak caught at the bending rubber is a very different repair from fluid that has already reached the image system.
What the evaluation covers
- Leak test
- Angulation in all four directions
- Image and light transmission
- Insertion tube and bending section
- Suction, air/water and instrument channels
- Distal tip and lenses
- Control body, valves and connectors
Before any work begins
You receive a written estimate with the findings and the recommended repair. Nothing is repaired until you approve it. If further damage turns up during the repair, we stop and send a revised estimate for your approval.
What you receive back
- Your scope, returned with carrier tracking.
- Documentation of the repair and the final test results.
- An invoice under the same repair number as the estimate.
- A private tracking link with status, notes and photos throughout the repair.
Sending a scope
Please request a repair before shipping. We reply with a repair number, the shipping address and packing instructions. Reprocess the scope according to your facility’s procedure before it ships, and never include patient information with the scope or the request.